Frequently Asked Questions

Are COCOZOË products only formelanin-rich skin?

COCOZOË products can be used on all types of skin but is uniquely crafted for melanin-rich skin because the ingredients address skin that tends to be dryer, thicker and discolored

  Yes, COCOZOE is uniquely designed for dry skin and contains oils and butters that address dryness, but our products can be used on all skin types.

Yes, COCOZOE contains, clean, natural ingredients and is safe to use on children but please consult your doctor is you are concerned about allergies

While COCOZOË products are clean and made with all natural ingredients, some of our products contain beeswax when is not considered to be vegan. However, our products are free of any chemicals or hormone disruptors.

Because we use natural, clean ingredients and we stay away from harsh preservatives, COCOZOË will last on the shelf for approximately 18 months.

COCOZOË products contain very rich, moisturizing ingredients and a little goes a long way. With daily use, the product should last approximately 30 days. Enjoy our subscription program so you’ll receive our products automatically.

Because COCOZOË products contain natural ingredients, our formulas do include coconut oil & almond oil and other nut-based ingredients. Please read all ingredients listed on the website and on our products to be certain that you are not allergic to any of the ingredients.

Because our products are for skincare and will obviously enter into the skin, to keep our employees and product handlers safe from products that may have been tampered with, we do not allow returns.

Nam tempus turpis at metus scelerisque placerat nulla deumantos solicitud felis. Pellentesque diam dolor, elementum etos lobortis des mollis ut risus. Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras loremos.Yes, COCOZOE products can be used by women and men.

Shipping/Order Status

Can I change or cancel my order once it has been placed?


Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct

We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by going to the specific product page and clicking the “Notify Me” button. When that must-have item is back in action, you’ll be the first to know

Yes, COCOZOE contains, clean, natural ingredients and is safe to use on children but please consult your doctor is you are concerned about allergies